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Welcome to Pennygate Medical Centre

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisation

Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

Practice Booklet

Download a copy of our Practice Booklet - www.practicebooklet.co.uk/penn

PENNYGATE HAS A NEW NUMBER!!!

01942 807500

URGENT PATIENT NOTICE

 

SCAM TARGETING ELDERLEY PATIENTS

 

Braithwaite Rd Practice have informed us that a number of elderly patients have contacted them over a telephone scam.  The patients have reported being contacted by telephone by a company claiming to be the NHS.  The company are attempting to make an appointment to visit the patients’ home and assess them for a long term condition – they seem to know which long term condition the patients have, but we are unsure if this is guesswork.  They are also asking if they live alone.

We are issuing a press notice and asking patients who get called in these circumstances to double check with practices before making any appointments.

If any patients contact you and have been targeted, we are advising they contact the local police on a non-emergency number.

 

 

Thank you for your help.

 

Alexia Mitton

Head of Communications NHS Wigan Borough Clinical Commissioning Group

UNDER 18 YEARS OF AGE

Patients who are under the age of 18 years old in an at risk group will be offered the flu vaccine in the form of a nasal spray. This has been found to be more effective than an injection.

All healthy children born between 1st September 2010 and on or before 31st August 2013 will also be offered the flu vaccine even if they aren't in an at risk group. In addition to this, children who are in Years 1 or 2 of Primary school will be offered the vaccine via the school.

The surgery will also be offering the shingles vaccine to patients aged 70 and 78, however if your birthday falls between the following days, you are still able to have the vaccine:

Age on 1st September 2015

Eligible for shingles vac 2015/16?

Patient’s date of birth is

69 or under

No

2.9.1945 or after

70

Yes

2.9.1944 to 1.9.1945

71

Yes

2.9.1943 to 1.9.1944

72

Yes

2.9.1942 to 1.9.1943

73-77

No

2.9.1937 to 1.9.1942

78

Yes

2.9.1936 to 1.9.1937

79

Yes

2.9.1935 to 1.9.1936

80 and over

No

1.9.1935 or before

 

 

 

 

IMPORTANT PATIENT NOTICE - TELEPHONES

 

 

 

IMPORTANT PATIENT NOTICE - WELL PHARMACY

Please take a look at the following statement from Pennygate Medical Centre

                                                        WELL PHARMACY

There have been a lot of issues raised about the pharmacy at Pennygate Medical Centre via Facebook and in the surgery complaints have been made to our reception team.

Pennygate Medical Centre is NOT a dispensing surgery and does not own nor is it in partnership with the WELL pharmacy which has in fact been acquired by Bestway Group.

http://www.bestwaygroup.co.uk/sectors/pharmacy

Any complaints regarding the pharmacy should be directed towards the Pharmacy Branch Manager in the first instance NOT Pennygate Medical Centre.

In support of our neighbouring pharmacy they have been undergoing a full shop/dispensary refurbishment which has been very disruptive and stressful for the staff adding to waiting times and impacting on stock availability.

To better understand how the pharmacy works two of our members of staff spent a few hours observing.

The observations made of the dispensing of medication process are:

 

  1. Book the prescription in.
  2. Retrieving the item from the shelf.
  3. Checked by the dispensing staff/label.
  4. Final check by the pharmacist.

Some prescriptions have up to 20 separate medications listed which you can imagine takes a lot of time.

Also the pharmacy are not just dealing with the prescriptions for the people in the shop at that time they also have deliveries to get prepare, prescriptions they have ordered using their complete repeat service, blister packs, weekly prescriptions and monthly prescriptions. This is in addition to stock control and the extra services available e.g. smoking cessation advice, minor ailments service etc.

The pharmacy states that they will always endeavour to process prescriptions in the least amount of time possible, however ensuring patients receive the correct medication is priority.

NONE OF OUR PATIENTS ARE UNDER ANY OBLIGATION TO USE THE COOP PHARMACY. IF YOU ARE NOT HAPPY WITH THE SERVICE EXERCISE YOUR RIGHT TO ‘VOTE WITH YOUR FEET’ AND GO ELSEWHERE.

 

Kind Regards

Pennygate Medical Centre

 

 

Join In

We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.

 Email correspondence with patients.

Would your preferred method of contact be email rather than letter?  If so please read the attached policy and return the signed consent form to the surgery.

EMAILING_PATIENTS_POLICY.doc

 

IMPORTANT PATIENT NOTICE - The Health Improvement Network (THIN) - Patient Data Collection

Please take a minute to read the notice below:

Patient Data Collection

(Site updated 03/02/2016)
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