News

Repeat Prescribing Online Changing FROM 1ST NOVEMBER 2012

PENNYGATE ALREADY OFFERS VISION ONLINE SERVICES (VOS) FOR APPOINTMENTS AND AFTER 31.10.12 ALL ONLINE REPEAT REQUESTS WILL GO THROUGH VOS.

ANY CURRENT USERS OF ONLINE APPOINTMENTS WILL USE THE SAME LOGIN DETAILS, THERE WILL BE ANOTHER TAB TO SELECT FOR PRESCRIPITONS. PATIENTS THAT ARE NOT REGISTERED NEED TO DO SO ASAP BY PROVIDING THE SURGERY WITH AN ACTIVE EMAIL ADDRESS

ANY QUESTIONS PLEASE ENQUIRE AT RECEPTION

Walking Group

Pennygate has a free patient led walking group that takes place every Tuesday at 10.30 meeting on the GP car park. Come and join us! For more information contact the surgery.

Missed Appointments

How to cancel appointments:

• Text or voicemail : 07790042542
• 24 hour automated service : 0844 477 1844
• Online : www.pennygatemedical.org.uk/contact.asp

(Remember to supply name address DOB date and time of the appointment where appropriate)

Carer Registration Scheme ─ Website Information Article.

A carer is an unpaid person who looks after a family member, relative, partner, neighbour or friend who needs help due to ill health, old age, disability, drug or alcohol misuse or who has mental health problems. You do not need to live with the person, nor do you have to be the only one who does the caring.

Sometimes, people don't realise they are carers, and think that they 'just look after, husbands, wives, mothers, fathers, children, friends, etc'. These 'hidden' carers deserve recognition and support, and may be eligible to receive a number of services to help them with their caring role. The Carers Support Team recognises that carers play a vital role in looking after vulnerable people and aims to help them continue caring for as long as they feel able to do so. Support for carers is provided in a number of ways from information and advice on carer related issues to the provision of grants and special break schemes.

For further information or assistance, please contact the Carers Support Team on 01942 705983 or visit the website ─ www.wigan.gov.uk/carers

Carer registration leaflets are available from the surgery, from the Carers Support Team or can be downloaded at www.wigan.gov.uk/carers

Zero Tolerance

We operate the NHS Zero Tolerance Policy to safeguard staff and patient welfare. Our Team shall always show due respect and courtesy when dealing with Patients. In turn, we would request Patients to reciprocate the same. No form of aggression, verbal or physical in nature would be tolerated and may result in Patient removal and being reported to the Police.