Pennygate Medical Centre

01942 807500

Patient Participation Group

What is the Patient Participation Group or PPG?

A Patient Participation Group (PPG) is a group of people who are patients of the surgery and want to help it work as well as it can for patients, doctors and staff. The NHS requires every practice to have a PPG.

Why should I join?

You have been to the surgery as a patient, parent, carer or friend. Your experiences matter and you can bring different ideas to the surgery to help us treat patients better or to improve what we do in some way. You will also gain a better understanding of the NHS and gather feedback from other patients.

How often does the Patient Participation Group meet?

We meet at the surgery, but not too often.  We know that you are busy, so we meet only a few times per year and hope that you can join us.

Your views are important and will be listened to. It may not be possible to act on every suggestion, but all feedback is very valuable. Working in a spirit of mutual respect, openness and trust, all patients’ views will be discussed and, where appropriate, we will work together on solutions.  

If you wish to join us the please contact [email protected] or Nicola Parkinson at the surgery.

Friends and Family Test

To help us improve our services please tell us a little more about your last visit to the surgery.

Patient survey and results

We will publish any patient survey information and results here in the future.